We do not sell or disclose to third parties personal or customer information. www.tenziuk.co.uk This documentation explains the rules and how to collect, process and use information about users of the site.
Online Shop – any user who purchases in our online shop has the ability to set up his own account. Owning an account in the shop allows you to skip the “step” associated with entering the data of your ordering company. At any time it is possible to delete the account at the user’s request, as well as change the data.
Server logs – This is information about the use of the site by users and their IP addresses based on the analysis of access logs. This information is used for technical purposes related to store administration as well as for statistical purposes. Server log information is anonymous and does not allow you to identify yourself.
Cookies – Internet browser can store text files (“cookies”) on your computer. Cookies contain the information necessary for the proper functioning of the websites, especially those requiring authorization. The content of cookies does not allow the identification of the user. Cookies are not processed or stored by personal data.
www.tenziuk.co.uk stores cookies on users’ computers in order to:
• maintain a user session (after login), so that the user does not have to enter a user name and password on each page;
• Generate audience statistics
It is possible to set up a web browser that will completely disable the ability to store cookies on your computer’s hard drive. The effect of such a change may be the loss of the use of certain resources www.tenziuk.co.uk
Unannounced news – none of the users www.tenziuk.co.uk, who did not want to receive information from the store (eg newsletter), will never receive an unannounced message. The user will receive only emails that are closely related to his orders. Subscribe to electronic and free information about news and promotions of the shop www.tenziuk.co.uk requires the form of your e-mail address in the appropriate form. This field is not mandatory. The data thus obtained is added to the mailing list. The user at any time has the right to unsubscribe.
Sharing of user information – www.tenziuk.co.uk does not transmit, sell or donate the collected personal information of users to other persons or institutions. Personal information is not shared with any third parties, companies or organizations. They serve only to fulfill orders in the online store.
Data deletion – each user has the right to view and correct after logging in and deleting his personal data collected by the online store www.tenziuk.co.uk
Good to remember:
We must log out each time we leave the computer or leave our site. Use the “log out” link in the top right menu. Do not share your login and password with your online store account. We never ask users to provide us with a login or password.
We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.