Terms of Use

When you order items from tenziuk.co.uk you are entering into a contract and as such, please take the time to read these Terms and Conditions which refer to the use of this website.

By purchasing from tenziuk.co.uk you are agreeing with the terms of sale; if you do not agree with these conditions please do not use this website.

Buying online with Tenziuk.co.uk

The website is easy to use and regularly updated. Stock is monitored through the site so items offered for sale are goods available to buy. On the rare occasion that Goods become unavailable to us, we will not be liable for any inconvenience caused. You will be notified of such unavailability within 24 hours of placing Your Order.

We do not take any responsibility and we are not liable for any damage caused through use of products or services purchased through this website, be it indirect, special, incidental or consequential damages (including but not limited to damages for loss of business, loss of profits, interruption or the like).

All products supplied are accompanied with directions of use either on the packaging, contained with the order by way of leaflet or on the website listing. If at anytime you do not have clear direction on the product, you should not use it and contact us for direction.

Please see Delivery Services for payment charges and despatch information.
Our working hours are between 9am and 5pm Monday to Friday, and 9am to 1pm Saturdays. 
If you prefer you can leave a voice message on 07772512627 and leave your name, address and brief query. If your call is relating to an order you have placed, please state the order number. Your call will be returned within 24 hours.

If for any reason you wish to return Goods to us you should make contact with us first, having read the Return of Goods information on our FAQ – Cancellations & Returns Page. Authorised Returned Good should be dispatched to the address below.

Tenzi UK.